Contract Bilingual Customer Service Representative
Serves as the first point of contact for provincial and municipal clients, providing support and guidance in French and English related to the organization’s social programs, products, and services.
Manager, Business Intelligence & Database Administration
The Manager, Business Intelligence and Database Administration, is a highly technical, hands-on leadership role responsible for overseeing and executing data visualization and data infrastructure initiatives.
Market Analyst & Reporting Specialist
The Market Analyst and Reporting Specialist will play a pivotal role in supporting strategic decision-making by collecting, analyzing, and interpreting market and business data.
Expense Support Clerk
The ESC will enter and adjudicate claims and responses in accordance with department policies.
Jasper Dental Specialist
The successful candidate plays a key role in the successful implementation, configuration, and evolution of the new claims adjudication platform specific to dental benefits. This position brings dental domain expertise and a deep understanding of policy, fee guides, and clinical coding standards to ensure accurate adjudication logic, compliance with provincial and federal standards, and alignment with stakeholder needs.
Contact Centre Technology Specialist - Five9
This role will be required to support the administration, optimization, and ongoing evolution of our Five9 cloud-based contact center platform. The Five9 Specialist will play a critical role in maintaining system performance, enhancing the end-user and customer experience, and supporting the organization’s broader strategy around contact center automation and AI adoption.
Director, Government Relations & Public Sector Solutions
The Director, Government Relations and Public Sector Solutions is Accerta’s business development and government solutions expert outside of Ontario. The new Director will focus on expanding Accerta’s business, cultivating new relationships and identifying opportunities for growth outside Ontario (including federal opportunities). This role expands the organization’s social enterprise by positioning Accerta for strategic opportunities and securing business for Accerta in new markets.
Content Creator, LMS Administrator
The Content Creator, Learning Management System (LMS) Administrator is responsible for designing compelling digital learning content and administering the LMS to support and enhance the organization’s e-learning initiatives. This role combines creative content production with technical proficiency in LMS administration, ensuring a seamless user experience and regulatory compliance.